t Independence Physician Management (IPM a subsidiary of UHS Inc.) we're looking for exceptional people who share our vision and values, who share our focus on hard work, enthusiasm, teamwork, loyalty, trust and cooperation. We've embraced these traits and built a team of employees who consistently work to achieve the highest level of service excellence. People are our most valuable resource at IPM as we are committed to providing high quality acute care and behavioral health services to residents of the communities we serve. We are equally committed to offering our employees unlimited opportunity in an environment that encourages professional development
The Payments Supervisor has day to day oversight of all payment posting functions including cash reconciliation and (insurance) credit balance resolution. Supervises the volume of incoming work, and existing inventory and matches current staffing resources to ensure that the work is completed accurately and timely based on team goal/objectives. Monitors daily processes to minimize payment posting and ERA remittance processing lag days and daily cash reconciliation to ensure all incoming cash is either posted or reconciled per IPM guidelines. Identifies ERA files not posting 100% to the practice management system (PMS) and works to enhance the process to allow for more automation in the overall process. Oversees daily insurance credits, including payer refund request correspondence and offsets (PLB adjustments) to ensure all insurance credits are thoroughly researched and credit balances are applied accordingly to the patient account or refunded to the payer. Routinely meets with direct reports to review their individual results and identifies opportunities to improve performance (productivity and quality). Trains, coaches, and counsels staff members in an effort to develop staff, improve teamwork, morale and overall team performance/results.
To improve the patient experience by providing health care providers; patients and their families; and others with information, education, networking opportunities, and related resources focused on best practices.