POSITION SUMMARY: The employee assumes responsibility and accountability of admission/registration processes; patient flow from pre-registration through dismissal, and initial financial arrangements for accounts. This position supports an organizational culture for Service Excellence and practices the Service Excellence standards to all customer groups. Utilize the appropriate skills in accepting responsibilities of assignments while exhibiting teamwork techniques and effective communications which contribute to the overall operation of the department. Understands, participates in, and contributes to quality improvement process for the Department and Institution. Applies appropriate policies and procedures, as set forth by the Department of Business Systems for the purpose of assessing and communicating patient needs, from pre-admission through dismissal, by obtaining demographic and financial information, with explanation and collection of payment obligations and completion of appropriate applications for financial assistance. Cross-train to other job duties as deemed appropriate by Supervisor/Director. Accept additional duties as assigned. Assumes responsibility for position's impact on the departmental budget as it relates to the overall functioning of the organization.
Northwest is a 495 bed system serving the city of Amarillo and the surrounding region. We offer the ideal combination of traditional values and the most advanced technologies in healthcare, plus the conveniences of big city living in a friendly, smaller-town atmosphere. From the beauty of Palo Duro Canyon and great recreational facilities, to our quality educational system, Amarillo is a great place to live and work.
A hospital is only as good as its caregivers. That's why we're looking for allied health professionals who are dedicated and passionate about their work. We're looking for employees who can add to our culture of exemplary patient care and personal excellence. We're looking for exceptional professionals who share our vision and values.
Northwest Texas Healthcare System is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.
DISCLAIMER Northwest Texas Healthcare System, a subsidiary of UHS, is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at UHS via-email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of UHS. No fee will be paid in the event the candidate is hired by UHS as a result of the referral or through other means.
To improve the patient experience by providing health care providers; patients and their families; and others with information, education, networking opportunities, and related resources focused on best practices.