JOB TITLE: Operations Manager (10) - Cancer Service Line
LOCATION: Knapper Clinic
WORK SCHEDULE: Days
WORK TYPE: Full Time
Manages nursing, technical, clerical personnel, and volunteers in the successful completion of daily operational activities. Works closely with physician leadership to facilitate efficient and high quality daily clinical operations. Leads teams of assigned outpatient units with responsibility for all operational functions of the teams. Responsible for developing and initiating improvements in the organization and delivery of high quality, cost effective Hematology/Medical Oncology/Radiation Oncology patient care services. Responsible for overall quality of assigned outpatient units and outreach sites. Performs and upholds policies and procedures; meets the minimum qualifications to provide nursing care for adult patients in the clinical areas; responsible for all regulatory requirements of assigned areas. Works under the supervision of the AVP of Medical Oncology but also works collaboratively and effectively with cancer service line medical leadership to resolve issues and concerns. Performs supervision of staff to provide the highest level of patient care and maximize patient satisfaction at all provider sites. Represents the cancer service line at operations, system-wide operations meetings, and nursing related management meetings.
Competencies & Skills:
Demonstrates a positive attitude, excellent organizational and problem-solving skills, effective communication and team-building skills.
Education and/or Experience:
Bachelor's Degree required. Master's Degree in Business or related field preferred.
Minimum five years business, supervisory and/or management experience in a healthcare setting required. Physician relations experience required.
Working Conditions / Physical Demands:
Work is typically performed in a clinical environment.
The specific statements shown in each section of this description are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job.
OUR PURPOSE & VALUES: Everything we do is about caring for our patients, our members, our students, our Geisinger family and our communities. KINDNESS: We strive to treat everyone as we would hope to be treated ourselves. EXCELLENCE: We treasure colleagues who humbly strive for excellence. LEARNING: We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow. INNOVATION: We constantly seek new and better ways to care for our patients, our members, our community, and the nation.
ABOUT GEISINGER: Geisinger is a physician-led health system comprised of approximately 30,000 employees, including nearly 1,600 employed physicians, 13 hospital campuses, two research centers, and a 583,000-member health plan Geisinger is nationally recognized for innovative practices and quality care. Geisinger serves more than 3 million people in central, south-central and northeast Pennsylvania and also in southern New Jersey with the addition of National Malcolm Baldridge Award recipient AtlantiCare, A member of Geisinger. In 2017, the Geisinger Commonwealth School of Medicine became the newest member of the Geisinger Family.
We offer healthcare benefits for full time and part time positions from day one, including vision, dental and domestic partners.* Perhaps just as important, from senior management on down, we encourage an atmosphere of collaboration, cooperation and collegiality. For more information, visit www.geisinger.org, or connect with us on Facebook, Instagram, LinkedIn and Twitter.
** Does not qualify for J-1 waiver. We are an Affirmative Action, Equal Opportunity Employer Women and Minorities are Encouraged to Apply. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of disability or their protected veteran status.
*Domestic partner benefits not applicable at Geisinger Holy Spirit.
At Geisinger, our innovative ideas are inspired by the communities we serve – like our Fresh Food
Farmacy, a program that delivers life-saving healthy alternatives to patients with diabetes. With additional tools like our MyCode Community Health Initiative, one of the first health system genome sequencing
programs, and our new asthma app suite that we developed in partnership with AstraZeneca, it’s no wonder we’re ranked one of the Top 5 Most Innovative Healthcare Systems by Becker's Hospital Review. We continually work towards continuous improvement in a culture where everyone has a voice and firmly believe that better begins with all of us.
Founded more than 100 years ago, Geisinger serves more than three million residents throughout central, south-central and northeastern Pennsylvania and southern New Jersey. Our physician-led system is comprised of 30,000 employees, including 1,600 employed physicians, and consists of 13 hospital campuses, the Geisinger Health Plan, Geisinger Commonwealth School of Medicine and two research centers.
What you do at Geisinger shapes the future of health and improves lives – for our patients, communities, and you.
To improve the patient experience by providing health care providers; patients and their families; and others with information, education, networking opportunities, and related resources focused on best practices.