With oversight from the Graduate Medical Education (GME) Leadership Team and direction from the Program Director(s), the Program Administrator is responsible for the accreditation and non-clinical operations of the program.
The position requires a comprehensive and detailed understanding of national accreditation policies and Geisinger policies, as well as a high degree of initiative and independent judgment.
The GME Program Administrator will continually assess and direct a wide range of programmatic planning solutions to include short and long range planning goals, recruitment, orientation, accreditation and assigned projects.
The GME Program Administrator will be proficient in administrative workflow, maintaining databases/websites and communicating effectively with multiple internal and external program stakeholders.
The GME Program Administrator will be knowledgeable and exhibit leadership qualities to support and direct resident activities. In addition, the position will support positive resident/fellow well-being and comply with institutional policies and procedures.
The GME Program Administrator will report to the Manager of Medical Education.
MAJOR DUTIES AND RESPONSIBILITIES:
1. Program Accreditation, Standards, and Compliance:
Responsible for partnering with the Program Director(s) to ensure continued program accreditation. This includes compilation of information for WebAds Submissions. Responsible for the planning of the Clinical Competency Committee, Program Evaluation Committee, and Annual Program Evaluation. Responsible for the management of resident/fellow milestones. Responsible for the tracking of residency(s)/fellowship(s) procedure and case logs. Responsible for the oversite of accreditation site visit preparation and execution.
2. Program Evaluation and Management:
Serves as a system administrator of the residency/fellow data management system (MedHub) for the residency(s)/fellowship(s). Creates and maintains the MedHub system to comply with accreditation requirements and requirements set by Graduate Medical Education. This includes, but is not limited to, evaluations, duty
hours, resident/fellow files and portfolios, call schedules, competency verification process, on and off boarding, rotation schedules, and policies and procedures.
3. Resident Activities
Responsible for day to day activities of the residency(s)/fellowship(s).
Orientation/Graduation: Responsible for annual program activities of graduation and new house staff orientation in partnership with house staff coordinator.
Interview Season: Handles the residency(s)/fellowship(s) interview process to include assisting with ERAS, preparation for and execution of interview days, assisting with the rank list, NRMP (or specialty specific matching process), etc.
Concur Administrator: Responsible for monitoring and tracking of resident/fellow’s and coordinator’s Concur credit cards. Knowledgeable about the administrative flow/process for approvals and reconciliations. Knowledgeable about Geisinger travel policies and procedures and educates residents/fellows on them.
Budget: Responsible for partnering with the Program Director(s) in program budget planning and monitoring.
4. General Program Responsibilities:
The program administrator is a member of the Graduate Medical Education Network (GMEN). As such, they will participate in regular GMEN meetings and committees.
In addition, the program administrator will work collaboratively with office and clinic managers in areas of residency/fellowship education and clinical intersection.
Program administrator will procure, update, assign and instruct residents/fellows of technological initiatives expected of their positions (e.g. iPads, pagers, TigerText, etc.).
5. Other Duties:
Program administrator performs duties as required or assigned by emergency or other operational reasons for which the employee is qualified to perform.
COMPETENCIES AND SKILLS:
Requires proven ability to work independently and with remote supervision. Experience with effectively collaborating with, through, and for a variety of professionals at all levels within and external to the organization.
Demonstrates competence in medical education knowledge, accreditation, and educational programming.
Demonstrates tenacity for accuracy and problem solving.
Demonstrates knowledge of administrative principles and professionalism.
Demonstrates excellent written and oral communication skills.
Demonstrates strong organizational skills.
Demonstrates ability to work independently and as a team player.
Demonstrates ability to create, review and implement process solutions.
Maintains a high level of confidentiality in all aspects of the program management
Demonstrates analytical, time management & interpersonal skills appropriate for a healthcare education setting.
EDUCATION AND/OR EXPERIENCE:
Associates degree required plus three years of administrative experience preferably in a related academia field. Three years of relevant work experience with Medical Education may be substituted in lieu of a degree.
Bachelor’s degree in, education, healthcare administration or related field preferred.
Experience should include project or program coordination or high-level administrative support.
Knowledge of graduate medical education preferred
WORKING CONDITIONS/PHYSICAL DEMANDS:
Work is generally performed in a general office environment. Travel is required for off-campus meetings and events.
The specific statements shown in each section of this description are not intended to be all-inclusive. They represent typical elements and criteria considered necessary to successfully perform the job.
OUR PURPOSE & VALUES:
Everything we do is about caring for our patients, our members, our students, our Geisinger family and our communities. KINDNESS: We strive to treat everyone as we would hope to be treated ourselves. EXCELLENCE: We treasure colleagues who humbly strive for excellence. LEARNING: We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow. INNOVATION: We constantly seek new and better ways to care for our patients, our members, our community, and the nation.
GEISINGER MEDICAL CENTER: (GMC):
Located Danville, Pa., the largest tertiary/quaternary care teaching hospital in the region, is licensed for 475 beds, including 89 pediatric beds in the Janet Weis Children’s Hospital. GMC, a Magnet Hospital, maintains the region’s only Level 1 Regional Resource Trauma Center with additional qualifications in pediatrics. GMC offers an array of highly specialized medical and surgical services, including neurosciences, cardiovascular services, transplantation, women’s health (in the Women’s Pavilion), oncology and orthopaedics. The Hospital for Advanced Medicine serves as an integrated center for the most critical patients. Outpatient services are available on and off campus.
One of the nation’s most innovative health services organizations, Geisinger serves more than 1.5 million patients in Pennsylvania and New Jersey. The system includes 13 hospital campuses, a nearly 600,000-member health plan, two research centers and the Geisinger Commonwealth School of Medicine. Geisinger is known for its focus on caring and innovative programs including the ProvenCare® best-practice approach to maximize quality, safety and value; ProvenHealth Navigator® advanced medical home; Springboard Health® population health program to improve the health of an entire community; ProvenExperience™ to provide refunds to patients unhappy with their care experience; and Geisinger’s MyCode® Community Health Initiative, the largest healthcare system-based precision health project in the world. With more than 215,000 volunteer participants enrolled, MyCode is conducting extensive research and returning medically actionable results to participants. A physician-led organization, with approximately 32,000 employees and more than 1,800 employed physicians, Geisinger leverages an estimated $12.7 billion positive annual impact on the Pennsylvania and New Jersey economies. Repeatedly recognized nationally for integration, quality and service, Geisinger has a long-standing commitment to patient care, medical education, research and community service. For more information, visit geisinger.org or connect with us on Facebook, Instagram, LinkedIn and Twitter.
We offer healthcare benefits for full time and part time positions from day one, including vision, dental and domestic partners.* Perhaps just as important, from senior management on down, we encourage an atmosphere of collaboration, cooperation and collegiality.
** Does not qualify for J-1 waiver. We are an Affirmative Action, Equal Opportunity Employer Women and Minorities are Encouraged to Apply. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of disability or their protected veteran status.
*Domestic partner benefits not applicable at Geisinger Holy Spirit.
At Geisinger, our innovative ideas are inspired by the communities we serve – like our Fresh Food
Farmacy, a program that delivers life-saving healthy alternatives to patients with diabetes. With additional tools like our MyCode Community Health Initiative, one of the first health system genome sequencing
programs, and our new asthma app suite that we developed in partnership with AstraZeneca, it’s no wonder we’re ranked one of the Top 5 Most Innovative Healthcare Systems by Becker's Hospital Review. We continually work towards continuous improvement in a culture where everyone has a voice and firmly believe that better begins with all of us.
Founded more than 100 years ago, Geisinger serves more than three million residents throughout central, south-central and northeastern Pennsylvania and southern New Jersey. Our physician-led system is comprised of 30,000 employees, including 1,600 employed physicians, and consists of 13 hospital campuses, the Geisinger Health Plan, Geisinger Commonwealth School of Medicine and two research centers.
What you do at Geisinger shapes the future of health and improves lives – for our patients, communities, and you.
To improve the patient experience by providing health care providers; patients and their families; and others with information, education, networking opportunities, and related resources focused on best practices.