This position plans, organizes, directs, and manages all clinic activities and facilities management activities to achieve established goals and objectives for assigned clinics. Develops and maintains a strong partnership with physician leadership. Actively supports the organizations mission, vision, values and strategic initiatives.
Oversees the day-to-day activities of the clinics through the clinic leadership at each site, ensuring a high level of productivity. These functions include, but are not limited to, scheduling, billing, account receivable, patient records, telecommunications, transcription, radiology, laboratory and clinical services. Serves as a liaison to corporate departments that provide and/or support these services. Continually monitors the functioning of the clinics and revises operations as needed.
Develops and implements a system to ensure that established policies, goals, and objectives are achieved and in compliance with practice, facility, and system policies and procedures, standard practices of the profession, and related local, state, and federal codes and regulations.
Manages and develops efficient systems that provide for quality patient services and overall patient satisfaction. Resolves any patient concerns that are not resolved at the on-site leadership level.
Facilitates the assimilation of newly hired or affiliated physicians into the group practice setting and works closely with the affiliating groups physician and administrative leadership. This includes but is not limited to credentialing, orientation/training, practice setup, and post-integration follow-up. Works collaboratively with leaders in other markets to help assimilate affiliating practice into market and/or current clinic operations. Coordinates with appropriate individuals for leasing and/or renting office space and responding to concerns of tenants. Establishes and maintains effective communications and working relationships with physicians and physician leadership. Responds to physician concerns and provides problem resolution as appropriate.
Develops and submits the annual operating and capital budgets with input from specific site leadership. Ensures adherence to established annual budgets. Reviews and recommends capital equipment and facilities requests.
Develops and implements productivity action plans to meet productivity benchmarks for assigned facilities.
Participates in the development of a marketing plan in conjunction with regional leadership team. Ensures the efficient implementation and evaluation of the marketing plan as needed.
Provides effective leadership for development of a cohesive team. Selects, trains, coaches, motivates, conducts performance evaluations, and directs the workflow of staff. Develops goals and performance expectations of staff.
Must possess knowledge of health care administration, business administration or other related field as normally obtained through the completion of a masters degree in business or health care.
Must possess a strong knowledge and understanding of medical practice and clinic management, clinic operational structures and systems, and policies, procedures, and processes as normally demonstrated through a minimum of five years progressively responsible experience in managing a health care facility Leadership experience should include management of staff, budgets and multiple clinic functions.Requires excellent written and verbal communication skills. Requires excellent public relations, problem-solving, human relations, and conflict resolution skills. Must have the ability to successfully and positively interact with physicians and employees at all levels throughout the organization and the public. Requires strong financial analysis and management, long range planning, and negotiation skills. Must have strong computer skills with working knowledge of computer applications in a medical practice setting.
Additional related education and/or experience preferred.
Internal Number: 254651
About Banner Health
You want to change the health care industry – one life at a time. You belong here. You’re excited to be part of the dramatic changes happening in the health care field. In fact, you thrive on change. But you also understand that excellent, compassionate patient care is the true measure of the success of these changes. You belong at Banner Health. Our award-winning, comprehensive health system includes 23 hospitals in seven western states, primary care health centers, research centers, labs, a network of physician practices and much more. Throughout our system, skilled, compassionate professionals use the latest technology to change the way care is provided. If you’re looking to be a key contributor to a forward-looking organization, you’ll experience a wide variety of professional advantages: •Our vision for changing the future of health care gives you the opportunity to leverage your abilities to achieve something historic. •Our expansive system offers you an unmatched variety of clinical settings – from large urban trauma center to small rural hospital, ambulatory to home health. Our system also includes hospitals specializing in cancer, heart health and pediatrics. •Our many loc...ations also translate into a broad selection of exciting and rewarding lifestyle options – from the big city to the wide-open spaces. •Our commitment to healthcare innovation means you always have the latest technologies at your fingertips to help you provide the finest care possible. •The size, success and growth of our system provide you with the stability and options to pursue your desired career path. •Our competitive compensation and comprehensive benefits offer you options to complement your unique needs.
To improve the patient experience by providing health care providers; patients and their families; and others with information, education, networking opportunities, and related resources focused on best practices.