This position assists in the maintenance and preservation of confidential health records in accordance with specified regulatory agency requirements and is accountable for performing clerical and administrative functions to support clinic front office and billing services.
Receives and sorts clinical reports and related information and accurately documents and/or files material in appropriate health records following established guidelines and procedures. This includes maintaining the facilitys health records, as well as assisting staff retrieve files in a timely fashion.
Enters, tracks and maintains data in software application systems in a timely and accurate manner. Maintains department records, determines accuracy of medical record numbers and reconciles the database information in routine cases. Refers complex issues to leadership for resolution.
Assembles patient medical records using pre-established software procedures and/or chart order. Processes and routes medical records to appropriate areas. May analyze records as needed or directed.
Performs a variety of tasks and functions associated with the departments daily operations, including but not limited to, greeting patients, medical staff and the public, answering incoming telephone calls and providing general information to customers. Refers complex inquiries to the appropriate department or staff. Provides ongoing clerical and administrative support.
Processes and completes routine requests for information for admission, discharge, or continuing patient care purposes. Processes record requests for internal/external audits and reviews; monitors record activity for follow-up and communicates as appropriate with requestors. Directs all release of information inquiries appropriately.
Processes and completes routine requests, including dates and copies of face sheets. Forwards all release of information inquiries of sensitive and confidential nature to the appropriate party.
High school diploma/GED or equivalent working knowledge.
Must demonstrate excellent customer service skills, strong organizational abilities, and be able to communicate well both verbally and in writing.
Requires good keyboarding skills and the ability to work effectively with common office software and databases.
Work experience in a medical clerical, physicians office or other related field.Medical terminology strongly preferred.
Additional related education and/or experience preferred.
Internal Number: 258872
About Banner Health
You want to change the health care industry – one life at a time. You belong here. You’re excited to be part of the dramatic changes happening in the health care field. In fact, you thrive on change. But you also understand that excellent, compassionate patient care is the true measure of the success of these changes. You belong at Banner Health. Our award-winning, comprehensive health system includes 23 hospitals in seven western states, primary care health centers, research centers, labs, a network of physician practices and much more. Throughout our system, skilled, compassionate professionals use the latest technology to change the way care is provided. If you’re looking to be a key contributor to a forward-looking organization, you’ll experience a wide variety of professional advantages: •Our vision for changing the future of health care gives you the opportunity to leverage your abilities to achieve something historic. •Our expansive system offers you an unmatched variety of clinical settings – from large urban trauma center to small rural hospital, ambulatory to home health. Our system also includes hospitals specializing in cancer, heart health and pediatrics. •Our many loc...ations also translate into a broad selection of exciting and rewarding lifestyle options – from the big city to the wide-open spaces. •Our commitment to healthcare innovation means you always have the latest technologies at your fingertips to help you provide the finest care possible. •The size, success and growth of our system provide you with the stability and options to pursue your desired career path. •Our competitive compensation and comprehensive benefits offer you options to complement your unique needs.
To improve the patient experience by providing health care providers; patients and their families; and others with information, education, networking opportunities, and related resources focused on best practices.