Patient Access Representatives provide our award winning healthcare team with comprehensive administrative support. Patient access representatives serve as the first point of contact for patients and exemplify personal warmth, patient engagement, and professionalism. Patient Access Representatives support departmental teams and interact with patients, families, and health care providers.
Responsibilities include numerous procedural requirements including data elements, insurance verification, authorization for services, collections for all patient portions including prior balances and balancing of cash at shift end. Patient Access staff is responsible for the successful financial outcome of all patient services.
Proficiency in basic MS computer programs, telephone skills, general knowledge of printers, fax, copier, scanner, and credit card machines required
45 wpm typing required
Must possess excellent customer service and organizational skills
Must be able to communicate effectively and professionally with patients, families, insurance companies, third party payers, and medical staff both verbally and written.
One year experience in hospital registration or a comparable position preferred
If you are looking to join a rapidly growing faith-based organization that encourages professional development, we want you to become a part of the CHRISTUS Health St. Frances Cabrini family!
CHRISTUS HEALTH is an international Catholic, faith-based, not-for-profit health system comprised of almost more than 600 services and facilities, including more than 60 hospitals and long-term care facilities, 350 clinics and outpatient centers, and dozens of other health ministries and ventures. CHRISTUS operates in 6 U.S. states, Colombia, Chile and 6 states in Mexico. To support our health care ministry, CHRISTUS Health employs approximately 45,000 Associates and has more than 15,000 physicians on medical staffs who provide care and support for patients. CHRISTUS Health is listed among the top ten largest Catholic health systems in the United States.
To improve the patient experience by providing health care providers; patients and their families; and others with information, education, networking opportunities, and related resources focused on best practices.