R esponsible for the scheduling of routine and complex radiology appointments including but not limited to: CT, MRI, Ultrasound, Fluoroscopy, Mammography, PET/CT, Interventional Radiology, and Biopsy appointments for the Department of Radiology. Coordinate all steps from beginning to end for patients needing appointments by working directly with patient, physician, admission staff, technicians, clinic staff and OPAS team. Work with Inpatient Access to arrange bed reservations, as needed. Arrange and coordinate anesthesia, preadmissions, and follow up clinical care and reschedule any part of the process, if necessary.
M INIMUM QUALIFICATIONS:
High school diploma required.
1 year of customer service experience required.
KNOWLEDGE, SKILLS, and ABILITIES REQUIREMENTS:
Good written and oral communications skills required.
Excellent time management and organizational skills required.
Ability to coordinate processes through myriad of tests, paperwork, preparations for each patients care is required.
This job description is a general outline of duties performed and is not to be misconstrued as encompassing all duties performed within the position. All individuals (including current employees) selected for a position will undergo a background check appropriate for the position's responsibilities.
Penn State Health is fundamentally committed to the diversity of our faculty and staff. We believe diversity is unapologetically expressing itself through every person's perspectives and lived experiences. We are an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, race, religion, sex (including pregnancy), sexual orientation, veteran status, and family medical or genetic information . If you are unable to use our online application process due to an impairment or disability, please call 717-531-8440 between the hours of 8:30 AM and 4:30 PM, Eastern Standard Time, Monday - Friday, email email@example.com or download our Accommodation Instructions for Job Applicants PDF for more detailed steps for assistance.
Internal Number: 20049
About Penn State Health
At Penn State Hershey, our mission is to enhance the quality of life and serve our community through improved health, the education of health professionals, and the discovery of knowledge. For us, service excellence is not only for our patients but also our employees. It means valuing each and every employee.
To improve the patient experience by providing health care providers; patients and their families; and others with information, education, networking opportunities, and related resources focused on best practices.