The EPIC Application Analyst 3 has the primary responsibility to configure and provide advanced functional and technical support for the specific application or set of applications to a variety of business and clinical users. In addition, he/she is responsible to collaborate with end users to understand the workflow and its interdependencies and make corrective system adjustments or enhancements. This role is the central point of communication for an assigned set of users and coordinates all activities on behalf of the IS organization. This role also works with leaders to spearhead the process and project planning for the application module.
ESSENTIAL FUNCTIONS OF THE ROLE
Is the functional and technical Subject Matter Expert on Cupid application and workflows. Provides good understanding of the technology (application) and enterprise processes (integrated workflows) and collaborate closely with all associated teams to drive holistic patient perspective. Assists with the analysis recommendations for corrective actions and resolution of problems within the software application. Provides in-depth analysis and documentation of workflows, data collections, end-user report details and other technical issues associated with the application, with vendor and internal stakeholder consideration. Creates and execute test scripts for new system builds. Trains and mentor Application Analysts. Leads business partners and technical team to define, document, and review business system requirements to continuously improve organizational efficiency. Assists IS managers and work with various teams to help them better understand organizational policies, procedures and business operations, and to translate those needs into specialized application specifications. Solves problems by analyzing business issues /requirements, analyzing both data and workflows and synthesizing key messages.
KEY SUCCESS FACTORS
Extensive Epic Cupid application knowledge to build, test, support and train. Ability to work well in team environments. Proficient with word processing, spreadsheet, and email software applications. Demonstrates customer-oriented service excellence principals. Self-motivated leader who can identify and resolve issues, and advance personal knowledge. Ability to execute complex tasks through organization and details driven approach. Ability and experience understanding end user workflow and owning the technical components of that workflow. Demonstrates excellent interpersonal communication skills, among facility customers and team members. A quick learner of software and information technology, and motivated to learn new applications. Experience in Hospital Business or Clinic environment preferred.
Our competitive benefits package includes the following - Immediate eligibility for health and welfare benefits - 401(k) savings plan with dollar-for-dollar match up to 5% - Tuition Reimbursement - PTO accrual beginning Day 1 Note: Benefits may vary based upon position type and/or level
- EDUCATION - Bachelor's or 4 years of work experience above the minimum qualification
Baylor Scott & White Health (BSWH) is the largest not-for-profit health care system in Texas and one of the largest in the United States. With a commitment to and a track record of innovation, collaboration, integrity and compassion for the patient, BSWH stands to be one of the nation’s exemplary health care organizations. Our mission is to serve all people by providing personalized health and wellness through exemplary care, education and research as a Christian ministry of healing. Joining our team is not just accepting a job, it’s accepting a calling!
To improve the patient experience by providing health care providers; patients and their families; and others with information, education, networking opportunities, and related resources focused on best practices.