Serves as liaison between Manager, Associates, and patients. Responsible for work assignment and scheduling of assigned staff. Trains and orients assigned staff in accordance with established policies and procedures. Assists with evaluating performance of assigned staff and participates in coaching sessions. Informs manager of performance issues with assigned staff. Informs manager of patient and operational issues. May be responsible for inventory and ordering of office and/or medical supplies. Processes and enters charge information into database. Completes billing process and distributes billing information. Verifies insurance benefits and assists with referrals. May prepare checks for deposits.
High school diploma or equivalent.
Knowledge of managed care preferred.
Ability to operate 10 key calculator by touch, telephone, computer, copier, and fax machine.
Excellent interpersonal and communication skills and good math knowledge essential.
One year of billing experience, including ICD9, CPT and HCPCS coding in a health care organization
CHRISTUS HEALTH is an international Catholic, faith-based, not-for-profit health system comprised of almost more than 600 services and facilities, including more than 60 hospitals and long-term care facilities, 350 clinics and outpatient centers, and dozens of other health ministries and ventures. CHRISTUS operates in 6 U.S. states, Colombia, Chile and 6 states in Mexico. To support our health care ministry, CHRISTUS Health employs approximately 45,000 Associates and has more than 15,000 physicians on medical staffs who provide care and support for patients. CHRISTUS Health is listed among the top ten largest Catholic health systems in the United States.
To improve the patient experience by providing health care providers; patients and their families; and others with information, education, networking opportunities, and related resources focused on best practices.