Kaiser Permanente-Washington Permanente Medical Group- is seeking a Full Time 1.0 FTE HR Generalist to join our WPMG HQ team in Renton, Washington.
The HR Generalist is a front line member of the Human Resources team who provides guidance, assistance and support to management, supervisors and administrators. Job duties include consulting with chiefs and leadership concerning individual employees or groups, identifying and resolving employee related matters such as workplace accommodations, PA practice plans, compliance and/or privacy issues and patient satisfaction tracking. Additional responsibilities include system administration of the talent management and LMS systems and oversight of the performance review processes. The HR Generalist may conduct employment interviews, periodic check ins with new hires and selected performance management responsibilities. The HR Generalist partners with the HR team and clinical leadership to support the needs of the medical group and is the back-up to the HR Business Partner as needed.
PRINCIPAL DUTIES & RESPONSIBILITIES
Advise clinical leadership on job related accommodation: * Work with staff and chiefs in interactive process for accommodation * Ongoing case management of updated accommodation plans * Return to work plan management * Grievance and resolution management
Coordinate and investigate privacy violations: * Respond to privacy concerns and educates staff regarding violation * Partnership with the KP/WPMG privacy office
Support Associate Program:
Conduct 3 month check-ins with Associate staff
Inform and partner with line management and upper leadership regarding Associate staff progress towards Shareholder status
Partner with the Practice and Leadership Development (PLD) department on the progress of Associates to Shareholder status
Partner with the Human Resources and Operations Committee (HROC) on the review and presentation of Associate advancements
Compliance/Code of Conduct
Facilitate development and deployment of annual compliance training: * Track and monitor staff compliance * Track state and federal changes related to compliance * Develop trainings as needed * Work in concert with KP/WPMG Compliance, KP/WPMG LMS and CBRE to create one cohesive online learning environment
Develop effective working relationships with clinical leadership and clinical operations managers to support business objectives: * Work in partnership to implement department initiatives, policies, practices, and department work plans * Work with other departments to promote chief training, leadership development and change management * Partner with legal counsel as needed * Work in partnership with the recruiting department to manage PA practice plan application and maintenance * Work closely with Senior Employee Relations Specialist to provide performance management support, to include in investigations * Conduct exit interviews and provide trend reports to HROC
* Ad hoc project management of periodic, long or short term assignments * Other duties as assigned * Provide back-up to other team members
KNOWLEDGE AND SKILLS (required)
Continuous Improvement * Maintains and fosters skills necessary to perform job functions over time. * Continually looks for ways to improve processes, fosters innovation and learning. * Looks for and implements Lean practices related to current job functions. * Encourages innovation, respectfully listens to and acknowledges ideas of others.
Accountability * Is on time and keeps commitments. * Consistently manages assigned workload. Manages priorities effectively. Uses time efficiently. * Engages fully in work, takes immediate and independent action when needed. * Acknowledges mistakes and seeks help when needed. * Sets own priorities, regularly completing work on schedule. * Anticipates problems, proactively addresses issues. * Focuses on solutions rather than problems.
Relationships * Builds productive rapport with employees at all levels within and outside the department. * Treats others with fairness, dignity, and respect. * Accepts suggestions and criticism in a cooperative and positive manner. * Works collaboratively with team members and others to achieve identified goals and objectives. * Establishes and maintains good working relationships with both external and internal customer. * Interacts with others in a helpful and informative manner. * Capable of resolving conflict.
Expertise * Knows the priorities of the department. * Demonstrates proficiency in the duties and responsibilities of the job. * Shares expertise with others. * Reviews facts and data, using sound judgment, to arrive at the most effective solution. * Continually looks for ways to improve processes, fosters innovation and learn
Service Excellence * Understands and responds promptly and courteously to customer needs and expectations. * Follows through to see if customer needs were met and keeps them informed of status. * Timely when responding to voicemail, e-mail and interoffice communications. * Expresses ideas clearly and accurately both orally and in writing. * Encourages, respectfully listens to and acknowledges diverse points of view. * Treats all customers with courtesy and respect. * We are professionals serving professionals.
Renton, with a population of 101,300, is located on the south shore of Lake Washington with spectacular views of the lake, the Olympics, the Cascades, and Mount Rainier. The Cedar River runs through the heart of downtown and offers an abundance of natural beauty and a run of federally endangered chinook salmon. The City is centrally located for access to the regions' transportation network, accessible by four state and three interstate highways, only minutes away from Seattle, Bellevue, Tacoma and Sea-Tac Airport. Renton's strong economic base, diverse marketplace and favorable business climate have attracted the attention of nationally recognized companies that are looking to provide employees and their families with an outstanding quality of life.
We are dedicated to building lifetime relationships with peers and patients in Washington State's richly diverse communities. Many know the Pacific Northwest as an attractive tourist destination with beautiful scenery, friendly people, and a host of cultural and recreational opportunities. These elements, and others, make Washington an excellent place to live.
Equity, Inclusion and Diversity
In our local communities and across the nation, Kaiser Permanente sets the standard for respectful care. With multicultural staff, equity, inclusion and diversity councils, medical interpretation resources, outreach efforts, educational programs and more, Kaiser Permanente puts people first in our medical centers and beyond.
As part of Kaiser Permanente, Washington Permanente Medical Group (WPMG) seeks to create equity in our communities, eliminate health disparities, and always put patients--the heart of everything we do--first.
Following the guidelines in our National Diversity Agenda, every member of our team strives to:
Provide culturally responsive and appropriate medical care to improve the health and satisfaction of all people in our increasingly diverse membership
Recruit and retain clinicians and staff that enhance our workforce
Grow our membership by providing exceptional service and clinical care to all communities in our region
Creating a diverse workforce, an inclusive environment, and equitable opportunity for employment, growth, and advancement are deeply linked to our mission, our business, and our economic future. WPMG continues to add programs that build and maintain a workplace where we engage with our members, communities, and each other--with dignity, respect, and cultural understanding.
Equal Employment Opportunity
As part of our commitment to our employees and the members and patients we serve, we integrate diversity into all aspects of our operations. Maintaining a workforce with industry-leading levels of diversity through deliberate planning, development, and outreach is critical to fulfilling our mission, sustaining our business objectives, and providing the best level of care to our members and patients. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran, or disability status.
To improve the patient experience by providing health care providers; patients and their families; and others with information, education, networking opportunities, and related resources focused on best practices.