Patient Care Advocate AdventHealth Gordon 

Location Address: 1035 Red Bud Road, Calhoun, GA 30701

Top Reasons To Work At AdventHealth Gordon

• Faith based organization
• Employee Referral Program
• Located in the foothills of the North Georgia Mountains
• Co-workers that feel like family
• Educational Reimbursement Plans

Work Hours/Shifts:

PRN Day Shift  

You Will Be Responsible For:

• Assists departments in developing discharge packets for patients
• Call family members of Covid patients to provide updates and to obtain questions they have for the healthcare team/provider
• Provide administrative support as needed to department
• Responds to customer inquiries and notifies appropriate departments to resolve customer complaints
• Ensures complete and accurate documentation is recorded in the computerized database for each call

What You Will Need:

• High school diploma or GED 
• Must be flexible with hours and schedule
• Other related medical or science degree/certification preferred 
• Able to communicate effectively in English both verbally and in writing required
• Knowledge of medical terminology preferred

Job Summary:

The Patient Care Advocate efficiently and timely communicates with patients and/or family pre or post discharge to obtain accurate and complete information in ordre to assess customer satisfaction, and compliance with the discharge plan of care.