Under general supervision of the Director of Hospital Operations, the Application Analyst will be considered a key Information Services leader, focused on application service delivery. This person will advise or participate in system-wide projects and reported issues as well as create and foster strong working relationships among teammates. The application analyst will provide oversight of the development, delivery and support of technology solutions to achieve optimal patient safety, financial, and workflow efficiencies. This is a role responsible for vendor management, as well as management of hospital-based applications, solutions, and processes.

The Application Analyst will manage the administration and maintenance of assigned information systems, function(s) and/or resources. Major responsibilities include assignments for installations, conversions and upgrades, and the resolution of customer concerns raised during installation, operation, maintenance, or production application.

• Organize and manage daily operation activities associated with hospital application software (job monitoring, troubleshooting and issue resolution).
• Respond to user requests
• Create, update, test, and implements application dictionary/table maintenance
• Assist with facilitating user group sessions to identify and solve problems
• Communicates with vendors and other support services to install/support systems
• Maintains, checks, tests, troubleshoots and updates all data interfaces and other system inputs/outputs.
• Provides continual education on systems and applications to facility employees and physicians.
• Serves as a liaison between clinicians, ancillary departments, and vendor to align clinical and IT standards with department workflow, processes, and policies.
• Participation in an on-call rotation
• Other duties as assigned
• The ability to communicate effectively with vendors and hospital personnel on all levels is required.

Necessary Experience/Skills:

Candidates for this role should have a passion for providing excellent customer service and the ability to promote innovation within the division. Strong organizational skills, decisive judgement, and the ability to establish predictable outcomes for our customers is a must. A bachelor�s degree is preferred. A minimum of five years of experience in healthcare or a related field as well as prior experience with hospital operations is required. Robust knowledge of computer applications and systems, as well as interpersonal and organizational problem-solving skills will be essential to perform this role. Teamwork, ability to self-start, and excellent written and verbal communication skills will be mandatory for this role.

Employment practices will not be influenced or affected by an applicant�s or employee�s race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.