In this role, you will serve as a pharmacy advocate for patients on behalf of Fairview Specialty Pharmacy. Your primary focus will be coordinating prescription fills for patients in high touch disease states.
Work as part of a high-performing, interdisciplinary team of nurses, pharmacists, and other health care providers in a rewarding, fast-paced work environment in a pharmacy setting. This is a unique position allowing a pharmacy technician to utilize/develop pharmacy and leadership skills.
Educating patients on their insurance prescription benefits
Communicating expectations, timing, and process capably to patients, caregivers, and clinics
Expediting patient prescription fills for specialty medications by identifying and resolving barriers including: identifying insurance concerns and affordability, supporting clinicians with pharmacy technician tasks and roles, supporting patient adherence through refill outreach, and coordinating fulfillment of orders with patients and caregivers
Advising patients on their specialty pharmacy network and identifying limited distribution alternatives and referrals to patient financial advocates as needed
Elevating patient care concerns and questions to clinicians as appropriate
Acting as an advocate for our specialty pharmacy and explaining our services
Partner with clinic pharmacists and liaisons to ensure exceptional care and coordination of medication fills
Develop expertise in (at least) one clinical specialty to act as a subject matter expert for the larger liaison team, clinic, and our partners
Establishing relationships with manufacturers to maintain and gain access to Limited Distribution Medications and understand new product launches
Understand the patient journey, support resources available, and strategies to shape ongoing patient relationships
Managing complex REMS and manufacturer reporting requirements
The ideal candidate will have experience in pharmacy, working with specialty medications, coordinating work with multiple departments. Communication skills, interpersonal skills, adaptability are critical. Willingness to work in a fast-paced environment, work independently, to grow and develop, and to be an integral part of the team is necessary.
Baccalaureate degree in business or healthcare related field or equivalent combination of education and related experience.
One year of pharmacy technician experience
Registered as Pharmacy Technician with the MN State Board of Pharmacy. If Minnesota Board of Pharmacy registration on or after 1/1/2013, must have a certificate of completion from a MNBOP approved employer based or vocational/technical training program
National Technician Certification within 6 months of hire.
Together with the University of Minnesota and University of Minnesota Physicians we have created M Health Fairview. M Health Fairview is the newly expanded collaboration among the University of Minnesota, University of Minnesota Physicians, and Fairview Health Services. The healthcare system combines the best of academic and community medicine — expanding access to world-class, breakthrough care through our 10 hospitals and 60 clinics.
Fairview Health Services (fairview.org) is an award-winning, nonprofit health system providing exceptional care across the full spectrum of health care services. Fairview is one of the most comprehensive and geographically accessible systems in the state, with 10 hospitals—including an academic medical center and long-term care hospital—serving the greater Twin Cities metro area.
Its broad continuum also includes 60 primary care clinics, specialty clinics, senior living communities, retail and specialty pharmacies, pharmacy benefit management services, rehabilitation centers, counseling and home health care services, medical transportation, an integrated provider netwo...rk and health insurer PreferredOne. In partnership with the University of Minnesota, Fairview’s 32,000 employees and 2,400 affiliated providers embrace innovation to drive a healthier future through healing, discovery and education.
To improve the patient experience by providing health care providers; patients and their families; and others with information, education, networking opportunities, and related resources focused on best practices.