Fairview Health Services is looking for a Team Coordinator based out of the Fairview Clinic Uptown in Minneapolis, Minnesota. This is a full time, 80 hours every two weeks, benefit eligible position. The hours for this location are Monday - Thursdsay 7:00 am - 6:00 pm and Fridays 7:00 am - 5:00 pm.
As a member of the care team the team coordinator performs quality patient- and family-centered care principles through performing a variety of high level functions within a care team to support the needs of the healthcare team and patients/families. The team coordinator manages workflow by coordinating and maintaining provider schedules, uses a variety of communication tools and systems to handle medical information requests and updates, communicates normal test results either through the direction of the RN or provider or by following established protocols, and works collaboratively with the assigned unit while handling multiple tasks, interruptions and changes. As a member of the care team, the team coordinator will maintain complete, timely and accurate documentation for each patient and continually look for opportunities to improve processes and workflow
Manage patient and provider schedules for assigned area
Complete patient registration/check-in process.
Use effective communication tools and skills
Manage multiple technology applications
Multi-task and prioritizes appropriately
As a member of the care team, continuously improve work processes, environment and the overall experience to serve customers and meet business goals
Successful completion of formal medical training program such as MA, HUC, NA or Medical Secretary, or minimum of 1 year comparable experience in a healthcare setting
2 or more years experience in a medical setting
Other Required Skills
Excellent public relations, communication, prioritization skills
Proficient telephone and computer skills
Flexible, efficient, ability to embrace change
Demonstrated focus on customer service/patient service with every interaction
Must be flexible to work various shifts and locations as required
Ability to work independently, demonstrate critical thinking skills and engage in ongoing process improvement
Knowledge of third party payors preferred
Knowledge of medical terminology and abbreviations preferred
Together with the University of Minnesota and University of Minnesota Physicians we have created M Health Fairview. M Health Fairview is the newly expanded collaboration among the University of Minnesota, University of Minnesota Physicians, and Fairview Health Services. The healthcare system combines the best of academic and community medicine — expanding access to world-class, breakthrough care through our 10 hospitals and 60 clinics.
Fairview Health Services (fairview.org) is an award-winning, nonprofit health system providing exceptional care across the full spectrum of health care services. Fairview is one of the most comprehensive and geographically accessible systems in the state, with 10 hospitals—including an academic medical center and long-term care hospital—serving the greater Twin Cities metro area.
Its broad continuum also includes 60 primary care clinics, specialty clinics, senior living communities, retail and specialty pharmacies, pharmacy benefit management services, rehabilitation centers, counseling and home health care services, medical transportation, an integrated provider netwo...rk and health insurer PreferredOne. In partnership with the University of Minnesota, Fairview’s 32,000 employees and 2,400 affiliated providers embrace innovation to drive a healthier future through healing, discovery and education.
To improve the patient experience by providing health care providers; patients and their families; and others with information, education, networking opportunities, and related resources focused on best practices.