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Senior Patient Services Representative
PRIMARY FUNCTION: To assist the Access Center Supervisor with the daily operation of the Access Center and to provide support to the Patient Service Representatives. The Team Leader will demonstrate high performance in all workflow process and behavioral expectations. PRINCIPAL DUTIES AND RESPONSIBILITIES: Responsible for assisting Access Center Supervisors ,Manager, Administrative and Practice Leadership on an ongoing basis, to ensure each parties' needs are met, to troubleshoot issues as needed, and to plan for and address practice changes that impact scheduling processes or call volume. Responsible for proactively communicating with the Access Center Supervisor re: status of operations, pot


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