As a faith-based organization, it is the intention of AdventHealth to identify and employ executive leaders who are professionally competent and who provide leadership that is consistent with our mission. It is required that the candidate serve the mission of Extending the Healing Ministry of Christ and demonstrate proficiency in the AdventHealth executive leadership competencies.
We are currently seeking qualified candidates for a Chief Nursing Officer/Chief Operations Officer(CNO/COO) for AdventHealth Lake Wales, Florida.
The CNO/COO at AdventHealth Lake Wales provides administrative oversight and has comprehensive responsibility for directing clinical and non-clinical departments. Is accountable for strategic planning, translation of business tactics and deployment. Demonstrates exceptional and consistent performance of hospital and non-hospital-based metrics and outcomes.
Reporting to the Chief Executive Officer, the CNO/COO has a matrix reporting relationship to AdventHealth system Chief Clinical Officer. The CNO/COO is the campus executive with clinical and operational responsibilities, a leader in the Polk market to ensure business decisions are based on the market needs and AdventHealth Institute collaboration, and a member of the Polk leadership team which sets clinical and patient experience priorities. Is accountable for cascading communication and collaboration to maintain continuity of clinical practice, standards, fiscal management, resource utilization, policy and procedures. Utilizes knowledge of current trends and practices to facilitate process improvement and implementation of organizational goals.
PRINCIPAL DUTIES AND JOB RESPONSIBILITIES:
Keeps the organization’s mission, vision and values at the forefront of decision making and action. Exercises leadership ability, accepts responsibility, exercises authority, and functions independently using effective written and verbal communication.
Promotes a safe environment for all stakeholders at AdventHealth.
Creates and revises policies and standard operating procedures that are evidenced based and meets professional standards of care.
Ensures adherence to appropriate regulatory standards
Business and Fiscal Performance:
Obtains information and identifies key issues and relationships relevant to achieving short and long range goals.
Develops, implements, and monitors hospital wide budget. Manages financial resources.
Utilizes industry-based information systems for planning and decision making related to patient care processes and services lines
Assists in service line proformas, capital equipment planning, and supply chain management.
Performance Improvement Responsibility:
Monitors clinical and operational performance indicators and develops action plans to meet established goals.
Acts as a change agent, utilizing change management theory to plan for the implementation of organizational change, supports staff during the change,
Promotes collaborative and interdisciplinary processes that focus on safety, best practice outcomes for patients and staff across the continuum of care.
Analyzes and evaluates nursing/business units to improve quality of patient care and utilization of staff.
Includes nurse sensitive research indicators that demonstrate effectiveness of nursing care. Incorporates findings into clinical practice across continuum.
Communication and Relationship Building:
Demonstrates leadership skills through timely, appropriate decisions and organizational ability with appropriate priority setting.
Establishes mechanisms for communications and collaboration with staff and all hospital disciplines. Maintains strong interface with Medical Staff leadership and staff physicians.
Provides collaborative leadership in providing exceptional patient experience and outcomes
Effectively communicates with patients, families, employees, physicians and other department leaders.
Develops strategic relationships in the community including healthcare industry and academia.
Human Resources and Employee Engagement:
Provides feedback, instructions, and developmental guidance to help others excel in their current or future job responsibilities.
Allocates decision making authority and or task responsibility to appropriate levels of leadership to maximize the organizations and individual’s effectiveness.
Creates an environment in which others are setting expectations and holding each other accountable; professional and personal growth is an expectation.
Identifies and eliminates sexual harassment, workplace violence, and verbal/physical abuse. Implements programs to enhance work-life balance.
KNOWLEDGE AND SKILLS REQUIRED:
Demonstrates a broad clinical knowledge
Demonstrates competency in personal leadership abilities
Demonstrates the ability to develop and mentor others to their optimum levels of skill and professionalism
Demonstrates business and human resource skills
Demonstrates competency in communication and relationship building
Demonstrates the ability to include evidence-based practice standards for care delivery in their area of specialty
Is a role model for professionalism
Ability to work in a matrix-management environment to achieve organizational goals
Knowledge of regulatory standards (CMS, OSHA)
Ability to evaluate data and to use in planning hospital operations and budget
Ability to gather, analyze and read reports and outcome results and move process improvements
Capacity to relate to people in a manner that wins confidence and established support
Flexibility to adjust to changing conditions and the various details of the job
Innovative, creative and organized
Problem-solving ability to gather facts and resolve with appropriate decisions in a timely manger
Professional clinical competency
Ability to complete timed project details adequately
Is accountable for cascading communication and collaboration to maintain continuity of clinical practice, standards, fiscal management, resource utilization, policy, and procedures.
Utilizes knowledge of current trends and practices to facilitate process improvement and implementation of organizational goals.
Adheres to the AH Corporate Compliance Plan and to all rules and regulations of all applicable local/state/federal agencies and accrediting bodies.
Actively participates in outstanding customer service and accepts responsibility for being a role model in maintaining relationships that are equally respectful to all.
EDUCATION, EXPERIENCE AND LICENSURE REQUIRED:
BSN and appropriate master’s degree
Ten (10) years of experience in nursing
Five (5) years of clinical management
Current registration with Florida State Board of Nursing as a registered professional nurse or licensure from another state with verification of application and eligibility for Florida licensure endorsement
Education, Experience and Licensure Preferred:
Doctoral degree recommended
National certification in nursing administration
If this position sounds like a great match for your skills set and experience, please apply online now!
At AdventHealth, Extending the Healing Ministry of Christ is our mission. It calls us to be His hands and feet in helping people feel whole. Our story is one of hope — one that strives to heal and restore the body, mind and spirit. Our more than 80,000 skilled and compassionate caregivers in hospitals, physician practices, outpatient clinics, urgent care centers, skilled nursing facilities, home health agencies and hospice centers are committed to providing individualized, wholistic care.
To improve the patient experience by providing health care providers; patients and their families; and others with information, education, networking opportunities, and related resources focused on best practices.