We are seeking a Patient Billing Specialist to join MSKs Patient Billing department and act as a main representative for our patients. This individual will use detailed knowledge of billing procedures and policies for all Memorial Sloan Kettering sites to proactively contact patients to communicate MSKs billing practices, including payment requirements and insurance processing procedures. You Are: Detail-oriented, highly organized and able to perform with a high level of accuracy under pressure Able to communicate in a professional, persuasive and diplomatic manner; ability to calm and satisfy upset and/or confused patients and/or their family members over the telephone Knowledgeable of t
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To improve the patient experience by providing health care providers; patients and their families; and others with information, education, networking opportunities, and related resources focused on best practices.