Program Manager Patient Experience - Patient Relations
DescriptionSummary:The Program Manager of Patient Experience position is an exciting opportunity for an energetic, customer focused individual who is constantly seeking a better way to interact with our patients and their families. This position will help teach each of our Associates to be an ambassador for the company. Expectations will include promoting a culture of exceptional customer service and coordinate or facilitate training on customer service performance standards, processes and initiatives to create a culture of service excellence for all customer groups - patients, physicians, and fellow Associates.CHRISTUS Spohn Hospital Beeville is designated by the Texas Department of Health as a Level IV Trauma Center, providing 24 hour e
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To improve the patient experience by providing health care providers; patients and their families; and others with information, education, networking opportunities, and related resources focused on best practices.