The Medical Assistant (MA) works as a part of the Care Team with the licensed clinical staff and others to provide medical care to the patients at Community Medical Centers (CMC). The MA is responsible for conducting a number of key processes in order to provide an excellent patient experience. This includes robust calls, pre-visit chart scrubbing, red carpeting, monitoring adherence to preventive care measures and conducting the intake assessment, including medication reconciliation, vital signs, height weight and other screenings and rooming , prior to the provider visit. This position reports to and is under the general direction of the physician staff. The MA reports directly to the Center Manager or Back Office Supervisor as designated at the site(s) of assignment for supervision and training, delivery of services and performance evaluations. The Chief Nursing Officer (CNO) provides oversight of the clinical activities of the MA's.
To improve the patient experience by providing health care providers; patients and their families; and others with information, education, networking opportunities, and related resources focused on best practices.