Chilton Medical Center, a member of Atlantic Health System, is seeking a Part-Time Patient Experience Liaison to work varied hours between 5:30am - 8pm, 3 days per week, including every other weekend as required by department.
Essential Functions/Responsibilities of Position:
Following established protocols to screen and greet patients and visitors for temperature/COVID at Hospital Entrances. Possess excellent customer service. Ability to direct patients/visitors to the appropriate department. Must be able to manage multiple inquiries in a calm and professional manner.
High School Diploma or GED required; Bachelor's degree is preferred
1-2 years of Customer Service experience.
Excellent communication skills
Retail/Hospitality experience preferred
Atlantic Health System aims to deliver the highest quality, safety and care combined the best experience for our patients and their families. We are confident that you will find success within Atlantic Health System, which has been named for the 14th year in a row to Fortune's 'Top 100 Best U.S. Companies to Work For' list. We believe you will find that our culture of collaboration and care exemplifies the value we place on our patients, their families and our employees.
Atlantic Health System, Inc. is an equal employment opportunity employer and federal contractor or subcontractor and therefore abides by applicable laws to protect applicants and employees from discrimination in hiring, promotion, discharge, pay, fringe benefits, job training, classification, referral, and other aspects of employment, on the basis of race, color, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, citizenship status, disability, age, genetics, or veteran status.
To improve the patient experience by providing health care providers; patients and their families; and others with information, education, networking opportunities, and related resources focused on best practices.