At Memorial Sloan Kettering, we've devoted more than 130 years to exceptional patient care, innovative research, and outstanding educational programs. As the world's oldest and largest private cancer center, we focus on changing the way that the world treats cancer in absolutely everything we do.
When you join us as a Care Coordinator I, you'll find yourself quickly making a difference for our patients. You will find important work and become part of a team where everyone plays a meaningful role in the fight against cancer.
Are you ready to make a difference in the lives of others? We want you to join our team! This is a lifes calling.
An effective communicator, capable of determining how best to reach different audiences and executing communications based on that understanding
Adept at building partnerships and working collaboratively with a team to meet shared objectives and goals
Actively seeking new ways to grow and challenge yourself, using both formal and informal development
Flexible in your approach and demeanor in order to align with the shifting demands of evolving circumstances
Passionate about working in a healthcare setting and committed to delivering a best-in-class patient experience
Work as a member of the practice staff team of Care Coordinators to ensure that each physician practice session is well-prepared, organized, and fully utilized and that each patient visit occurs with satisfaction
Serve as a liaison between the patient, family, and clinical team during the office visit
Greet/check-in and orient patients to the outpatient visit and to the environment, as well as complete the patient visit by scheduling and coordinating all appropriate tests, procedures, visits, treatments, and consultations in accordance with the physicians orders
A high school diploma/GED is required plus one year of relevant experience
Experience in customer/patient service is strongly preferred
A proven dedication to healthcare through work, internship, or volunteer experience
Ability to handle acutely ill patients in stressful situations with a positive demeanor
Strong digital literacy
Ability to provide at least a 2-year commitment
Hours vary between 6:15 am and 10:00 pm (Monday-Friday, occasional Saturdays) . Schedules are provided one week in advance and flexibility between shifts is expected
At Memorial Sloan Kettering (MSK), we’re not only changing the way we treat cancer, but also the way the world thinks about it. By working together and pushing forward with innovation and discovery, we’re driving excellence and improving outcomes. For the 28th year, MSK has been named a top hospital for cancer by U.S. News & World Report. We are proud to be on Becker’s Healthcare list as one of the 150 Great Places to Work in Healthcare in 2018, as well as one of Glassdoor’s Employees’ Choice Best Place to Work for 2018. We’re treating cancer, one patient at a time. Join us and make a difference every day.
To improve the patient experience by providing health care providers; patients and their families; and others with information, education, networking opportunities, and related resources focused on best practices.