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Position Summary: The Laboratory Manager of Business Development is responsible for managing all aspects of laboratory the business development, client retention, service support and marketing of these service lines in the PNW. The role is responsible for the development and management of a growing sales team, sales training program, oversight to the growth strategy, attainment of growth and retention goals with oversight to enhance operating margin and working in the field 3.5 days per week to support the sales and service team. This position is responsible for the direction of quality, cost effective and performance outreach services provided to MultiCare Clinics, non-MultiCare community physicians and other community healthcare systems and providers. The professional in this role applies principles of leadership, needs and value-based sales, human resources, and continuous quality improvement in the overall management, coordination, supervision, development and refinement of outpatient new client onboarding, retention and outreach services. Internal contacts are at all levels and require establishing rapport and developing strong working relationships. External contacts include outside organizations, physicians, health systems, clients, vendors, and consultants.
Minimum Requirements: 3 years management experience in healthcare sales, preferred laboratory or diagnostics 5 years of experience in related professional/technical role or function
Education/Licenses/Certifications: BS in Business, Life Sciences or equivalent
Position Type: Full-Time Regular Full Time Employee: YesPrimary Shift: Day Work Schedule: Mon - Fri - Day
MultiCare is a not-for-profit health care organization with more than 20,000 team members, including employees, providers and volunteers. MultiCare has been caring for our community for well over a century, since the founding of Tacoma’s first hospital and today is the largest community-based, locally governed system of health in the state of Washington, serving communities across Washington and Northern Idaho.
MultiCare’s comprehensive system of health includes numerous primary care, urgent care and specialty services — including Mary Bridge Children’s Hospital & Health Network; MultiCare Indigo Urgent Care; Pulse Heart Institute; MultiCare Medical Associates, affiliated physicians; MultiCare Rockwood Clinic, the largest multispecialty clinic in the Inland Northwest region; and MultiCare Connected Care, our Accountable Care Organization.
Eleven hospitals complete the organization: Allenmore Hospital, Auburn Medical Center, Capital Medical Center, Covington Medical Center, Deaconess Hospital, Good Samaritan Hospital, Mary Bridge Children’s Hospital — the Puget Sound region’s only children’s hospital and state-designated Level II Pediatric Trauma Center for Western Washingt...on — Navos Behavioral Health Hospital, Valley Hospital, Tacoma General Hospital — which is home to the South Puget Sound region’s only Level IV Neonatal Intensive Care Unit — and Wellfound Behavioral Health Hospital.
Our core values of Respect, Integrity, Stewardship, Excellence, Collaboration and Kindness, serve as our guiding principles and impact every aspect of our organization, including how we provide patient care and what we expect from each other.
MultiCare is also proud of our commitment to workforce diversity and culturally competent care. This commitment is led by our CEO and supported through employee education and community outreach.
To improve the patient experience by providing health care providers; patients and their families; and others with information, education, networking opportunities, and related resources focused on best practices.