Careers

Job Summary

Provides dedicated operational support to the team. Works in collaboration with the operations team to develop, implement, and maintain operational standards.

Job Duties

• Accountable for management, leadership and supervision of assigned areas.
• Participates in the development and implementation of strategic, tactical, operational and business plans as assigned.
• Provides secondary support in the development of business plans.
• Participates on teams designed to improve care with identified patient populations upon request.
• Provides support and supervision for staff.
• Troubleshoots and responds to work flow issues.
• Assists in facilitating active engagement and communication with department staff via formal meetings and informal interactions.
• Assists in handling employee relations activities.
• Assists with performance management and recruitment activities for assigned staff.
• Assists in maintaining appropriate staffing levels.
• Assists in facilitating appropriate individual and staff performance recognition in an effort to maintain a positive and motivational work environment.
• Actively participates in resolving employee problems and conflicts.
• Monitors ongoing compliance with regulatory requirements.
• Establishes and updates procedure manuals.
• Maintains continuing and consistent Performance Improvement evaluation program within the department.

Work is typically performed in an office environment. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job.

*Relevant experience may be a combination of related work experience and degree obtained (Associate's Degree = 2 years; Bachelor's Degree = 4 years).

Position Details

Education

High School Diploma or Equivalent (GED)- (Required)

Experience

Minimum of 5 years-Relevant experience* (Required)

Certification(s) and License(s)

OUR PURPOSE & VALUES: Everything we do is about caring for our patients, our members, our students, our Geisinger family and our communities. KINDNESS: We strive to treat everyone as we would hope to be treated ourselves. EXCELLENCE: We treasure colleagues who humbly strive for excellence. LEARNING: We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow. INNOVATION: We constantly seek new and better ways to care for our patients, our members, our community, and the nation. SAFETY: We provide a safe environment for our patients and members and the Geisinger family We offer healthcare benefits for full time and part time positions from day one, including vision, dental and domestic partners. Perhaps just as important, from senior management on down, we encourage an atmosphere of collaboration, cooperation and collegiality. We know that a diverse workforce with unique experiences and backgrounds makes our team stronger. Our patients, members and community come from a wide variety of backgrounds, and it takes a diverse workforce to make better health easier for all. We are proud to be an affirmative action, equal opportunity employer and all qualified applicants will receive consideration for employment regardless to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or status as a protected veteran.

We are an Affirmative Action, Equal Opportunity Employer Women and Minorities are Encouraged to Apply. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of disability or their protected veteran status.