Clinical Operations Director - Duke University Hospital - Perioperative Services
Duke University Health System
Location: Durham, North Carolina
Internal Number: 159568
Duke University Hospital is consistently rated as one of the best in the United States and is known around the world for its outstanding care and groundbreaking research. Duke University Hospital has 1,048 licensed inpatient beds and offers comprehensive diagnostic and therapeutic facilities, including a regional emergency/trauma center; a major surgery suite containing 65 operating rooms; an endo-surgery center; a separate hospital outpatient surgical department with nine operating rooms and an extensive diagnostic and interventional radiology area.
For 2021-2022, U.S. News and World Report ranked Duke University Hospital nationally in 11 adult specialties: cancer, cardiology & heart surgery, diabetes & endocrinology, ear, nose & throat, gastroenterology & GI surgery, gynecology, neurology & neurosurgery, ophthalmology, orthopedics, pulmonology & lung surgery, and urology. Duke University Hospital is also ranked first in North Carolina and first in the Raleigh-Durham area.
In addition to its hospitals, Duke Health has an extensive, geographically dispersed network of outpatient facilities that include primary care offices, urgent care centers, multi-specialty clinics and outpatient surgery centers.
Clinical Operations Director – Duke University Health System – Duke University Hospital Perioperative
Duke University Health System seeks to hire a Clinical Operations Director who will embrace our mission of Transforming Lives Transforming Care.
The Clinical Operations Director will have clinical oversight of our eight specialty service line teams with 50 ORs, and our Preop and PACU units. The position reports to our Associate Chief Nursing Officer. These are high-functioning units with strong clinical outcomes/metrics. This COD will have the opportunity to work on overall growth strategies including improving productivity and efficiency.
Duke North /DMP Surgical Services includes eight specialties offering new and exciting opportunities in both adult and pediatrics using the latest technological advancements including two intraoperative MRI suites and two intraoperative CT suites.
Otolaryngology Head & Neck (ENT)
*As a Clinical Director of Perioperative Services, you will direct and coordinate work of designated employees, manage personnel activities to meet CSU/Departmental, Hospital, and Health System objectives related to the provision of patient care within designated clinical areas. * In collaboration with other administrative leadership, develop a strategic and operational plan for the assigned clinical area(s). Communicate plans and continuously evaluate plans. * Develop and communicate a vision for unit care delivery models and facilitate ongoing refinement of such models. * Provide developmental opportunities for direct reports. * Serve as clinical operational liaison with administrative and professional personnel concerning unit and/or departmental, Hospital and Health System policies and procedures, personnel administration and budgetary preparation and control. * Maintain interface with departmental personnel to coordinate clinical operational activities to ensure adequate staffing, space and facilities, coordination of purchasing, maintenance and renovation activities for the operational areas, administer a program of property management and accountability. * Determine and recommend necessary space, equipment, supplies and support systems to ensure effective functioning of unit/department. * Ensure safe environment of care for all staff, patients, and families. * Ensure effective processes for staff development, recruitment and retention. * Develop and support unit, shared governance structure. * Assure staff participation in departmental and Organizational Nursing Structures. * Perform other related duties incidental to the work described herein. * Provide overall direction and leadership for assigned clinical areas on a 24-hour basis; ensure the effective administrative management of clinical functions related to personnel and policy in order to meet the mission of patient care, education, and research within a fiscally responsible organization.
Knowledge, Skills, Education, and Experience Required:
* Previous work experience (5+ years) as a clinical nurse including OR experience is required. At least 2 of the years of nursing experience must be in a management role. * Bachelor or higher degree in Nursing and Master's degree in a related field.
Licensure, Certification or Registration Required: Current registration with North Carolina State Board of Nursing as a registered professional nurse OR current compact RN licensure to practice in the state of North Carolina required. BLS (or higher) certification required.
The candidate will be required to complete the following: CNML NE-BC or NEA-BC certification CENP certification Professional specialty certification (preferred).
Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.
Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.
Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essentialjob functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.
As a world-class academic and health care system, Duke Health strives to transform medicine and health locally and globally through innovative scientific research, rapid translation of breakthrough discoveries, educating future clinical and scientific leaders, advocating and practicing evidence-based medicine to improve community health, and leading efforts to eliminate health inequalities.
To improve the patient experience by providing health care providers; patients and their families; and others with information, education, networking opportunities, and related resources focused on best practices.