At Memorial Sloan Kettering (MSK), we're not only changing the way we treat cancer, but also the way the world thinks about it. By working together and pushing forward with innovation and discovery, we're driving excellence and improving outcomes. We're treating cancer, one patient at a time. Join us and make a difference every day.
In compliance with applicable New York and New Jersey State regulatory authorities, COVID-19 vaccination (2 doses of either the Pfizer or Moderna vaccine or one dose of the Johnson & Johnson vaccine) is mandatory for all MSK employees, contingent workers, and volunteers. Exceptions are permitted for those employees who request and receive an approved medical or fully remote exemption.
*Staff working at a MSK New Jersey location must be up to date with COVID-19 vaccination, which includes having completed the primary COVID-19 vaccination series and booster once eligible as mandated by New Jersey State. All New Jersey staff not yet eligible for a booster must receive a booster within 3 weeks of becoming eligible as a condition of continued employment at MSK.
Note: Individuals are eligible to receive a COVID-19 booster five months after receiving the second dose of either the Pfizer or Moderna vaccine or two months after the J&J vaccine.
At Memorial Sloan Kettering, we've devoted more than 130 years to exceptional patient care, innovative research, and outstanding educational programs. As the world's oldest and largest private cancer center, we focus on changing the way that the world treats cancer in absolutely everything we do.
When you join us as a Care Coordinator I, you'll find yourself quickly making a difference for our patients. You will find important work and become part of a team where everyone plays a meaningful role in the fight against cancer.
Are you ready to make a difference in the lives of others? We want you to join our team! This is a life's calling.
An effective communicator, capable of determining how best to reach different audiences and executing communications based on that understanding
Adept at building partnerships and working collaboratively with a team to meet shared objectives and goals
Actively seeking new ways to grow and challenge yourself, using both formal and informal development
Flexible in your approach and demeanor in order to align with the shifting demands of evolving circumstances
Passionate about working in a healthcare setting and committed to delivering a best-in-class patient experience
Work as a member of the practice staff team of Care Coordinators to ensure that each physician practice session is well-prepared, organized, and fully utilized and that each patient visit occurs with satisfaction
Serve as a liaison between the patient, family, and clinical team during the office visit
Greet/check-in and orient patients to the outpatient visit and to the environment, as well as complete the patient visit by scheduling and coordinating all appropriate tests, procedures, visits, treatments, and consultations in accordance with the physicians' orders
A high school diploma/GED is required plus one year of relevant experience
Experience in customer/patient service is strongly preferred
A proven dedication to healthcare through work, internship, or volunteer experience
Ability to handle acutely ill patients in stressful situations with a positive demeanor
Strong digital literacy
Ability to provide at least a 2-year commitment
Hours vary between 6:15 am and 10:00 pm (Monday-Friday, occasional Saturdays). Schedules are provided one week in advance and flexibility between shifts is expected
MSK is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sexual orientation, national origin, age, religion, creed, disability, veteran status or any other factor which cannot lawfully be used as a basis for an employment decision.
Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.
At Memorial Sloan Kettering (MSK), we’re not only changing the way we treat cancer, but also the way the world thinks about it. By working together and pushing forward with innovation and discovery, we’re driving excellence and improving outcomes. For the 28th year, MSK has been named a top hospital for cancer by U.S. News & World Report. We are proud to be on Becker’s Healthcare list as one of the 150 Great Places to Work in Healthcare in 2018, as well as one of Glassdoor’s Employees’ Choice Best Place to Work for 2018. We’re treating cancer, one patient at a time. Join us and make a difference every day.
To improve the patient experience by providing health care providers; patients and their families; and others with information, education, networking opportunities, and related resources focused on best practices.