SUMMARY: Accountable for basic clerical and technical supportive services within a defined scope of practice under the direction of a licensed physician or surgeon. The multi-skilled employee who partners with providers and clinic staff to provide ongoing support services to maximize efficiency while ensuring optimal patient/family experience. Welcomes/rooms patient and family in a timely efficient manner and collects patient information and vital signs specific to the practice setting (medical history, medication usage, etc). Effectively utilizes Valley Children's Healthcare systems, software and modules effectively to perform job-related functions. Documents all pertinent information in a precise, clear manner. Functions as a patient care team member assisting licensed staff in the performance and provision of safe, service-oriented and efficient patient care. This job description documents the general nature and level of work but is not intended to be a comprehensive list
REQUIREMENTS: This position requires a High School Diploma or GED. BLS - Basic Life Support required within 30 days of hire or transfer into position. Candidate is required to have graduated from a Medical Assistant program or have equivalent experience in a healthcare environment as a Medical Assistant or other patient care role. Medical Assistant Certification, medical terminology and bilingual skills are preferred. Minimum six (6) months experience in a health care environment providing direct patient care is preferred. Ability to work in a team environment and manage multiple priorities in a timely manner.
POSITION DETAILS: Full-time, 80 hours per pay period. Day shifts
Valley Children’s Healthcare – one of the largest pediatric healthcare networks in the nation – provides Central California’s only high-quality, comprehensive care exclusively for children, from before birth to young adulthood. Our independent, nonprofit network offers highly specialized medical and surgical services to treat conditions ranging from common to the most unusual and complex at our 356-bed children’s hospital as well as through partner hospitals, specialty care centers, satellite practices and primary care services. Our family-centered, pediatric services extend from a leading pediatric cancer and blood diseases center on the West Coast, and our pediatric heart center known for its expertise and pioneering treatments, to our Level IV neonatal intensive care unit (NICU), the highest level referral center between Los Angeles and the Bay Area.
Valley Children’s consistently ranks at the top of our peer group for quality patient outcomes, patient satisfaction and nursing excellence. Recognized as a Magnet® designated facility since 2004 and granted the gold-level Beacon Award for Excellence™ in critical care, Valley Chil...dren’s neonatal and pediatric intensive care units achieve some of the lowest mortality rates in the country while treating some of the sickest kids.
In affiliation with Stanford University School of Medicine, Valley Children’s Pediatric Residency and fellowship programs provide first-class training for the next generation of pediatricians and pediatric surgical and medical specialists. With more than 550 physicians and 3,400 staff, Valley Children’s partners with other providers and organizations throughout our 12-county service area to support delivering the best care to kids closer to home.
To improve the patient experience by providing health care providers; patients and their families; and others with information, education, networking opportunities, and related resources focused on best practices.