Clinic Patient Representative Senior - General Surgery Clinic
Description Summary: Greets, instructs, directs and schedules patients and visitors. Serves as a liaison between patient and medical support staff. May assist with various duties within the clinic. Verifies insurance benefits and assist with referrals. Collects payments and prepares cash for deposits. Financial: Responsible for determining, collecting and posting co-pays and deductibles; for address prior balances and establishing payment plans as directed by policy and procedure; for directing patients to appropriate financial counselors as needed; for ensuring accuracy in daily reconciliation/cash management process for site/unit. Safety: Responsible for prevention of injury or harm to self; for ensuring safe work envir
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To improve the patient experience by providing health care providers; patients and their families; and others with information, education, networking opportunities, and related resources focused on best practices.