Patient Registration Coordinator Urgent Care Float
Location: Riverview, Florida
Admin / Clerical
Internal Number: 22017732
Patient Registration Coordinator - AdventHealth Centra Care
All the benefits and perks you need for you and your family:
Commitment to whole-person care, giving you the opportunity to help heal people in mind body and spirit.
Fulfilling work with people who treat you like family.
Excellent benefits, market-driven wages and career development opportunities.
Recognized for the seventh year in a row as a recipient of the Gallup Great Workplace Award as part of the AdventHealth network.
Opportunities for advancement as we expand our network across the nation.
Our promise to you:
Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.
Shift: Full time; hours of Centra Care operation are Monday-Friday 8am-8pm, and 8am-5pm on Saturdays and Sundays, and some holidays. 40 hours a week, float pool schedule built a month in advance. Flexibility is needed, shifts time may vary, but hours will fall within the CC hours of operation.
Location:Floating to Centra Cares within the Tampa area.
The community you’ll be caring for:
AdventHealth Centra Care’s board-certified physicians provide adult and pediatric care when you need it.
Our urgent care clinics are open 7 days a week and can treat a wide range of non-life-threatening conditions.
We are equipped with x-ray, prescription, and lab services.
Centra Care is the affordable alternative to the emergency room for urgent conditions like broken bones, infections, allergies, stomach problems and pediatric concerns.
The role you’ll contribute:
Under supervision of the Practice Manager, the Patient Registration Coordinator is accountable for the patient’s first impression of the organization by making patients feel safe, cared for and respected with an emphasis on customer service. They are responsible for the complete patient registration process.
The value you’ll bring to the team:
Drives customer service initiatives by creating and owning the patient experience
Answers telephone, responds to patient questions/concerns to ensure prompt accurate resolution is achieved and is able to handle various job tasks simultaneously
Communicates with the patient or their guarantor to obtain demographic, employment, insurance and current medical condition information in order to perform accurate registration
Verifies insurance eligibility and determines accurate up-front collection amount
Prepares, processes, and files the medical record for each patient as required by patient type for documentation by physician and medical personnel
Verifies diagnosis and procedural codes are entered into the Electronic Medical Record (EMR)
The expertise and experiences you’ll need to succeed:
High school diploma or equivalent
Must maintain current CPR certification at all times. If certification is not current at time of hire, the employee must obtain a valid card within their first ninety days.
Ability to establish and maintain effective working relationships with patients, employees, and others of diverse backgrounds
Ability to communicate by reading, writing legibly, speaking and comprehending English effectively in order to carry out job requirements
At AdventHealth, Extending the Healing Ministry of Christ is our mission. It calls us to be His hands and feet in helping people feel whole. Our story is one of hope — one that strives to heal and restore the body, mind and spirit. Our more than 80,000 skilled and compassionate caregivers in hospitals, physician practices, outpatient clinics, urgent care centers, skilled nursing facilities, home health agencies and hospice centers are committed to providing individualized, wholistic care.
To improve the patient experience by providing health care providers; patients and their families; and others with information, education, networking opportunities, and related resources focused on best practices.