Akron Children's Hospital has been caring for children since 1890, and our pediatric specialties are ranked among the nation's best by U.S. News & World Report. With two hospital campuses, regional health centers and more than 50 primary and specialty care locations throughout Ohio, we're making it easier for today's busy families to find the high-quality care they need. In 2020, our health care system provided more than 1.1 million patient encounters. We also operate neonatal and pediatric units in the hospitals of our regional health care partners. Every year, our Children's Home Care Group nurses provide thousands of in-home visits, and our School Health nurses manage clinic visits for students from preschool through high school. With our Quick Care Online virtual visits and Akron Children's Anywhere app, we're here for families whenever and wherever they need us. Learn more at akronchildrens.org.
To treat every child as we would our own
To treat others as they would like to be treated
To turn no child away for any reason
Prior to the start date, full COVID-19 vaccination is required for employment. Full vaccination is defined as 14 days after the last received vaccination. Boosters are excluded from this requirement.
We are seeking people who are committed to fostering a diverse environment in which patients, family and staff from a variety of backgrounds, cultures, and personal experiences are welcomed, included and can thrive.
Shift: 1st  Full - Time 40 hours per week  Remote with on-site requirements as needed
The Performance Improvement Coordinator is responsible for managing the identification, development, implementation, and evaluation of quality and performance improvement for Akron Children's Health Collaborative.  Responsible for identifying trends, prioritizing, and recommending improvements to assist with preparation and maintenance of National Committee on Quality Assurance (NCQA) accreditation.
Collects, processes and coordinates information pertaining to quality and performance improvement for care management.
Collaborates with Analytics to collect and analyze data needed to identify, prioritize and implement improvement projects and ensure the department meets key performance metrics.
Leads interdisciplinary quality and performance improvement projects, reporting out to various department, organization, and contracted entities.
Monitors clinical, operational, and organizational performance to ensure safety and promote quality outcomes for the patient, family, and staff.
Assists the department in implementing evidence-based performance improvement practices.
Understands, adheres to and educates the department in regulatory standards, as they apply to performance improvement, NCQA and the department's key performance metrics.
Other duties, as required.
Experience with project management for interdisciplinary teams is preferred.
Experience working with all levels within an organization, demonstrated initiative, and good professional judgement is required.
Critical and analytical reasoning, astute clinical judgement, strong communication (verbal and written) interpersonal, organizational, and leaderships skills required.
Demonstrates professional, appropriate, effective, and tactful communication skills, including written, verbal and non-verbal.
Proficiency in MS Office [Outlook, Excel, Word] or similar software is required. Epic software or similar EMR software is preferred.
Education and Experience
Bachelor of Science in Nursing degree with a current unrestricted license as a Registered Nurse in Ohio is required
A minimum of 3 years of clinical experience in nursing required. Pediatric ambulatory, care management and/or health plan experience is preferred.
Basic Life Support (BLS) certification from the American Heart Association is required.
Certification by a nationally recognized care management or performance improvement organization preferred.
Completion of a standardized quality/performance improvement and/or evidence-based practice implementation course preferred (i.e., IQI, IHI, EBP Immersion, etc.) preferred.
Years of experience supervising: None.
Akron Children's Hospital is an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individual with Disabilities.
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To improve the patient experience by providing health care providers; patients and their families; and others with information, education, networking opportunities, and related resources focused on best practices.