Administrative Assistant, Lab Customer Support (Full Time) (Days)
Location: Danville, Pennsylvania
Type: Full Time
Admin / Clerical
Internal Number: R-30116
Are you ready to use your advanced administrative skillset to support healthcare innovation? Do you thrive in a fast-paced environment and enjoy supporting multiple high-level individuals? Join our energetic lab customer service team at Geisinger Medical Center!You'll be responsible for all aspects of organization and communication for our team. You'll enthusiastically support Geisinger Laboratories' mission of providing exceptional patient care through innovative, efficient, and high-quality laboratory services.
Supports managers and department staff through a variety of tasks related to organization and communication.
Responsible for maintaining knowledge of a variety of the field's concepts, practices and procedures.
May direct and lead the work of others.
Daily responsibilities include answering and directing phone calls, organizing meetings and schedules, producing and distributing correspondence, preparing reports and presentations, reconciling expense reports, assisting with projects, and providing other direct administrative support to the assigned office.
Work is typically performed in an office environment.
Accountable for satisfying all job specific obligations and complying with all organization policies and procedures.
The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job.
The expected hours for this position are 8:00 AM to 4:30 PM.
Responsible for creating and maintaining complex scheduling system supporting doctoral staff.
Responsible for coordinating conference calls using Teams software.
Advanced PC and troubleshooting skills required. Advanced Excel (utilizing formulas and pivot tables) and Sharepoint skills are mandatory.Visio (flowcharting), and Adobe Acrobat Pro proficiency preferred. Ability to learn and utilize new computer software required. Experience with SAP Concur and TimeTrak (or comparable tracking systems) preferred.
Ideal candidate will have strong organizational skills and attention to detail. Must demonstrate ability to prioritize and manage multiple tasks with competing deadlines and work effectively with frequent interruptions. Must demonstrate ability to work independently by taking initiative and ownership of projects.
Ideal candidate will have strong customer service skills.
This position offers a competitive compensation package including medical, dental, vision, retirement match, and generous PTO.
High School Diploma or Equivalent (GED)- (Required)
Minimum of 2 years-Related work experience (Required)
Certification(s) and License(s)
OUR PURPOSE & VALUES: Everything we do is about caring for our patients, our members, our students, our Geisinger family and our communities. KINDNESS: We strive to treat everyone as we would hope to be treated ourselves. EXCELLENCE: We treasure colleagues who humbly strive for excellence. LEARNING: We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow. INNOVATION: We constantly seek new and better ways to care for our patients, our members, our community, and the nation. SAFETY: We provide a safe environment for our patients and members and the Geisinger family We offer healthcare benefits for full time and part time positions from day one, including vision, dental and domestic partners. Perhaps just as important, from senior management on down, we encourage an atmosphere of collaboration, cooperation and collegiality. We know that a diverse workforce with unique experiences and backgrounds makes our team stronger. Our patients, members and community come from a wide variety of backgrounds, and it takes a diverse workforce to make better health easier for all. We are proud to be an affirmative action, equal opportunity employer and all qualified applicants will receive consideration for employment regardless to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or status as a protected veteran.
We are an Affirmative Action, Equal Opportunity Employer Women and Minorities are Encouraged to Apply. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of disability or their protected veteran status.
At Geisinger, our innovative ideas are inspired by the communities we serve – like our Fresh FoodFarmacy, a program that delivers life-saving healthy alternatives to patients with diabetes. With additional tools like our MyCode Community Health Initiative, one of the first health system genome sequencingprograms, and our new asthma app suite that we developed in partnership with AstraZeneca, it’s no wonder we’re ranked one of the Top 5 Most Innovative Healthcare Systems by Becker's Hospital Review. We continually work towards continuous improvement in a culture where everyone has a voice and firmly believe that better begins with all of us.Founded more than 100 years ago, Geisinger serves more than three million residents throughout central, south-central and northeastern Pennsylvania and southern New Jersey. Our physician-led system is comprised of 30,000 employees, including 1,600 employed physicians, and consists of 1...3 hospital campuses, the Geisinger Health Plan, Geisinger Commonwealth School of Medicine and two research centers. What you do at Geisinger shapes the future of health and improves lives – for our patients, communities, and you.
To improve the patient experience by providing health care providers; patients and their families; and others with information, education, networking opportunities, and related resources focused on best practices.