Careers

Pay Range

Company Overview

At Memorial Sloan Kettering (MSK), we're not only changing the way we treat cancer, but also the way the world thinks about it. By working together and pushing forward with innovation and discovery, we're driving excellence and improving outcomes. We're treating cancer, one patient at a time. Join us and make a difference every day.

In compliance with applicable State regulatory authorities, COVID-19 vaccination is mandatory for all MSK staff. Staff are considered fully vaccinated upon completion of a primary vaccination series for COVID-19 (i.e., one dose of a single dose vaccine or a final dose of a multi-dose vaccine series). Exceptions from the COVID-19 vaccine requirement are permitted for those who request and receive an approved medical or fully remote exemption. Requests for medical exemption can take up to two weeks to review. Vaccination or an approved medical exemption is required to start work.

*Staff working at a MSK New Jersey location must be up to date with COVID-19 vaccination, which includes having completed the primary COVID-19 vaccination series and booster once eligible as mandated by New Jersey State. All New Jersey staff not yet eligible for a booster must receive a booster within 3 weeks of becoming eligible as a condition of continued employment at MSK.

Note: Individuals are eligible to receive a COVID-19 booster two months after completion of a primary vaccination series for COVID-19. Because vaccine-induced immunity can wane over time, MSK continues to strongly urge all staff to get a COVID-19 booster as soon as they become eligible to maintain their protective immunity for a longer period.

Job Description

At Memorial Sloan Kettering, we've devoted more than 130 years to exceptional patient care, innovative research, and outstanding educational programs. As the world's oldest and largest private cancer center, we focus on changing the way that the world treats cancer in absolutely everything we do.

Our Check-In Representatives have the chance to create a positive experience for our patients. If you join us, you will find important work and become part of a team where everyone plays a significant role in the fight against cancer.

Are you ready to make a difference in the lives of others? We want you to join our team! This is a life's calling.

You Are:

• An effective communicator, capable of figuring out how best to reach different audiences and executing communications based on that understanding
• Actively seeking new ways to grow and challenge yourself, using both formal and informal development
• Passionate about working in a healthcare setting and committed to delivering an outstanding patient experience

You Will:

• Perform check-in procedures for patients upon their arrival at the clinic and prepare them for their visit
• Monitor patient flow and whereabouts to contribute to efficiency and fluidity of the patient visit
• Collaborate with all teammates to ensure a smooth and organized patient visit and thoughtful sendoff

You Have:

• A high school diploma/GED is required plus one year of relevant experience, experience in customer/patient service is strongly preferred
• A proven dedication to healthcare through work, internship, or volunteer experience
• Ability to handle acutely ill patients in stressful situations with a positive demeanor
• Strong digital literacy

Hours vary between 6:15 am and 10:00 pm (Monday-Friday, occasional Saturdays). Schedules are provided one week in advance and flexibility between shifts is expected

Are you ready to learn more about our Benefits?

Pay Range: $21.54 - 29.85/hour

Please click to learn more about MSK's compensation philosophy. #LI-Onsite

Closing

MSK is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sexual orientation, national origin, age, religion, creed, disability, veteran status or any other factor which cannot lawfully be used as a basis for an employment decision.

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.