This position functions as a clinical pharmacy technician providing clinical and administrative support to the clinical pharmacy specialist in the ambulatory care setting. Responsibilities include evaluating and analyzing workflow, coordinating work activities, generating and analyzing reports and dashboards, providing administrative and clinical telephone support, and coordinating with other members in the ambulatory care clinics. Applicants pending the completion of educational or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met. Basic Requirements: Citizenship. Citizen of the United States. (Noncitizens may be appointed when it is not possible to recruit qualified citizens in accordance with chapter 3, section A, paragraph 3g, this part.) Education or Experience. A high school diploma or equivalent; or at least 3 months experience. Certification. Certification by May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria). Grandfathering Provision. The following is the standard grandfathering policy for all Title 38 hybrid qualification standards. Some of these provisions may not apply to this occupation. Please carefully review the qualification standard to determine the specific education and/or licensure/certification/ registration requirements that apply to this occupation. All persons employed in VHA in this occupation on the effective date of this qualification standard are considered to have met all qualification requirements for the title, series and grade held, including positive education and licensure/certification/registration that are part of the basic requirements of the occupation. For employees who do not meet all the basic requirements required in this standard, but who met the qualifications applicable to the position at the time they were appointed to it, the following provisions apply: Such employees in an occupation that does not require a licensure/certification/registration, may be reassigned, promoted, or demoted within the occupation. Such employees in an occupation that requires a licensure/certification/registration, may be reassigned, promoted up to and including the full performance (journey) level, or demoted within the occupation, but may not be promoted beyond the journey level or placed in supervisory or managerial positions. Such employees in an occupation that requires a licensure/certification/registration only at higher grade levels must meet the licensure/certification/registration requirement before they can be promoted to those higher grade levels. Employees who are appointed on a temporary basis prior to the effective date of the qualification standard may not have their temporary appointment extended or be reappointed, on a temporary or permanent basis, until they fully meet the basic requirements of the standard. Employees initially grandfathered into this occupation, who subsequently obtain additional education and/or licensure/certification/registration that meet all the basic requirements of this qualification standard must maintain the required credentials as a condition of employment in the occupation. If an employee who was retained in an occupation listed in 38 U.S.C. § 7401(3) under this provision leaves that occupation, the employee loses protected status and must meet the full VA qualification standard requirements in effect at the time of reentry to the occupation. Physical Requirements. See VA Directive and Handbook 5019. English Language Proficiency. Pharmacy technicians appointed to direct patient care positions must be proficient in spoken and written English in accordance with chapter 2, section D, paragraph 5a, this part. May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria). ???????Certification. PTCB certification is required at this grade level and above. Preferred Experience: Certification: Current PTCB certification is required at this grade level. Interviewing patients Performing medication reconciliation Documenting encounters in progress notes Grade Determinations:GS-7 Experience. One year experience at the next lower level and must fully meet the KSAs at the next lower level. In addition, the candidate must demonstrate the following technical KSAs and the potential to acquire the assignment specific KSAs designated by an asterisk (*): Demonstrated Knowledge, Skills, and Abilities 1. Ability to evaluate, analyze workflow, and coordinate work activities. 2. Ability to independently gather, evaluate, and analyze data to generate reports and/or for other projects/statistical purposes. 3. Knowledge of pharmacy policies and procedures sufficient to train and orient new employees and other staff. 4. Comprehensive knowledge of the operation and care of specialized pharmaceutical equipment. 5. Comprehensive knowledge of the procurement and formulary process. 6. Comprehensive knowledge of investigational drug policies and procedures. 7. Comprehensive knowledge of controlled substance policies and procedures, and the ability to identify and investigate discrepancies in these policies and procedures. 8. Comprehensive knowledge of, and ability to, analyze data in VA information systems. Assignments. For all assignments above the full performance level, the higher-level duties must consist of significant scope, complexity (difficulty), and range of variety, and be performed by the incumbent at least 25% of the time. Pharmacy technicians at this grade level may be assigned as a supervisor; lead technician in a particular area of the pharmacy; a controlled substance technician; an investigational drug technician; a procurement/inventory management technician; a clinical pharmacy technician; or similar assignment with this level of complexity. The GS-7 level is for select, complex pharmacy technician positions, as established by each health care facility. To be advanced, employees must meet all of the following standards, provided the standard is part of their assignment. Determinations concerning placement of positions at this grade level shall take into consideration the skill mix and the availability of supervision in the work unit. Although these positions are under the supervision of a pharmacist, employees in such settings successfully and consistently demonstrate the exercise of independent technical judgment (without the need for readily available supervision) as well as comprehensive and thorough working knowledge of the most complex or difficult practices and procedures. Such individuals may also serve as leaders or co-leaders in a Pharmacy Service or for a specific unit or section. References: VA Handbook 5005/15, Part II, Appendix G28, Pharmacy Technician Qualification, GS-661,dated March 17, 2006.This can be found in the local Human Resources Office. The full performance level of this vacancy is GS-7. Physical Requirements: Moderate lifting, 15-44 pounds; Use of fingers; Both hands required; Walking (3 hours); Standing (4 hours); Ability for rapid mental and muscular coordination simultaneously; Depth perception; Ability to distinguish basic colors; Hearing (aid permitted). ["This position functions under the matrix supervision of the clinical pharmacy specialists in the ambulatory care setting of San Francisco VA Health Care System (SFVAHCS) while directly reporting to the Associate Chief of Pharmacy, Ambulatory Care.Assigned duties: Reviews medication profiles for prescription duplication, therapeutic duplication, prescription noncompliance, and allergies/ adverse drug reactions. Reports identified patients to assigned CPS (Clinical Pharmacy Specialist) for evaluation and documents encounter in the electronic medical record for CPS review. Reviews laboratory monitoring reports for selected disease states and identifies patients with lab values beyond normal limits. Reports identified patients to assigned CPS for evaluation. Reviews patient medical chart and medication profile to identify polypharmacy situations. Reports identified patients to assigned CPS for evaluation and documents encounter in CPRS for CPS review. Documents clinical and operational activities as assigned. Reviews clinical dashboard or laboratory monitoring reports for selected disease states/medications and identifies patients needing intervention. Reports identified patients to assigned CPS for evaluation. Reviews patient lists/reports with pending labs and collected labs. Contacts patients to remind them of labs due. Reviews labs (when available) and reports the information back to the CPS for assessment. Informs patient of lab results and CPS recommendations. Performs scripted patient follow-up interviews (telephone or face-to-face) with patients or caregivers regarding medication use, medication allergies, and immunization status and documents encounter in the electronic medical record for CPS review. VA Careers - Pharmacy: https://youtube.com/embed/Fn_ickNBEws Work Schedule: Monday - Friday; 8:00 am - 4:30pm Compressed/Flexible: Not Authorized Telework: Eligible Virtual: This is not a virtual position. Functional Statement #: 000000 Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized PCS Appraised Value Offer (AVO): Not Authorized Financial Disclosure Report: Not required"]
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Providing Health Care for Veterans: The Veterans Health Administration is America’s largest integrated health care system, providing care at 1,255 health care facilities, including 170 medical centers and 1,074 outpatient sites of care of varying complexity (VHA outpatient clinics), serving 9 million enrolled Veterans each year.
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