POSITION SUMMARY: The Oncology Navigator Specialist coordinates the care in a timely and efficient manner, identifying and eliminating barriers to care. The Nurse Navigator is a consistent care coordinator throughout the continuum of care and is able to assess the physical, psychological and social needs of the patient enhancing patient outcomes, increasing satisfaction and reducing cost of care.
This nurse functions as an expert communicator over the telephone or in person, providing timely, appropriate advice and/or guidance to patients who seek assistance with health care issues. Performs patient assessment/reassessment with the goal of transitioning the patient to the right level of care, based on their individual needs. It is a complex role requiring flexibility and independent decision making as well as multi-focal collaboration. Navigation involves ranking client's health problems according to their urgency, educating and advising clients, and making safe, effective and appropriate dispositions according to protocols, either in person or by telephone. Demonstrates compassionate and caring manner with clients in person and over the phone. Additionally, the Oncology Nurse Navigator functions as a patient advocate facilitating accessibility to care and promotes optimal patient-centered care that supports and empowers individuals, respects individual choices and meets health care needs of patients.
Nurse participates in the care of patients through direct patient visits, patient education, phone calls, testing, and office procedures. Collaborates with the providers and staff in the coordination and management of patient care.
CHRISTUS HEALTH is an international Catholic, faith-based, not-for-profit health system comprised of almost more than 600 services and facilities, including more than 60 hospitals and long-term care facilities, 350 clinics and outpatient centers, and dozens of other health ministries and ventures. CHRISTUS operates in 6 U.S. states, Colombia, Chile and 6 states in Mexico. To support our health care ministry, CHRISTUS Health employs approximately 45,000 Associates and has more than 15,000 physicians on medical staffs who provide care and support for patients. CHRISTUS Health is listed among the top ten largest Catholic health systems in the United States.
To improve the patient experience by providing health care providers; patients and their families; and others with information, education, networking opportunities, and related resources focused on best practices.