The Clinical Applications Trainer 3 is a member of the Practice Experience Program team working to establish an ongoing operational program to improve physician efficiency and satisfaction with the Epic EHR. The Practice Experience Program is a nationally-recognized team working to establish ongoing operational programs to improve physician efficiency and satisfaction with the Epic EHR. The program targets Faculty and Resident physicians, in all Ambulatory and Inpatient divisions, to provide a combination of Epic training and system optimization. This is an experienced professional who knows how to apply theory and put it into practice with in-depth understanding of the professional field; independently performs the full range of responsibilities within the function; possesses broad job knowledge; analyzes problems / issues of diverse scope and determines solutions.
The Clinical Applications Trainer 3 applies skills and experience as a seasoned clinical informatics professional to projects of medium size at all levels of complexity, or portions of large projects. Involves the development and implementation of the organization’s information systems and tools that are applied to clinical information. Works closely with clinicians across all hospital/ healthcare departments to optimize effective use of systems.
Coordinates analytical support for health management, including profiling, health economics, and business analytics/ performance metrics. Defines systems and applications to support various functions. Provides customer service, troubleshooting, training and maintenance.
Required to pass Epic certification/proficiency/accreditation exam within 6 months after hire.
Experience with Epic Electronic Medical Record (EMR) build and configuration.
Broad and /or in-depth knowledge of 1-2 areas of focus in clinical informatics specialty areas. Knowledge of controlled terminology, clinical workflows, user interface optimization, clinical decision support, rules development, data integration and mining, clinical ontologies and adoption of technology.
Thorough knowledge of all relevant clinical informatics software and technology, and the complex concepts, principles, policies, methodologies, and industry standards and practices involved with patient care and electronic medical data management in the UC health care system.
Detail oriented, with proven ability to effectively manage time, see projects through to completion, organize competing priorities, and effectively address complex, urgent issues as they arise.
Strong verbal and written communication, and interpersonal skills, with the ability to collaborate productively, work in a team environment, and to train and support clinical informatics users at all professional and technical levels throughout the medical center.
Strong problem-resolution skills, with the ability to quickly diagnose problems, and develop, test, and implement appropriate and effective solutions in a timely manner.
Strong analytical skills and knowledge in documentation and reporting, with the ability to select and run queries, collect and analyze system performance data, and produce substantive reports and analyses.
Ability to work with senior staff and managers in clinical information technology, health care management, and business analytics, serving as a technical resource and providing advice and counsel on issues of functionality, efficiency, cost- effectiveness, policy, and performance.
Strong presentation skill including ability to facilitate one-on-one, classroom and on-line training.
Ability to train physicians, clinical and non-clinical staff. Must be self-directed and able to work autonomously in a professional and productive manner.
Applicants are encouraged to upload license and certification if required of the position.
Current certification/proficiency/accreditation in Epic Inpatient Clinical Documentation, Epic Ambulatory, Epic Inpatient Clinical Documentation Curriculum, or Epic Ambulatory Curriculum.
Bachelor’s or Master’s degree in clinical healthcare field (Nursing, MLT, Radiology, Physical Therapy, Occupational Therapy, etc.) or equivalent and / or equivalent combination of experience / training.
Over one year experience in healthcare clinical practice environment including experience with healthcare information systems.
Academic institution or large integrated health system experience.
Travel In the Northern California region may be required. Reliable transportation necessary for off-site visits. Mileage and travel expenses will be reimbursed per UC Policy.
Must be able to travel to Wisconsin to attend Epic certification training sessions.
Must be able to work overtime and/or flexible hours as needed to meet committed project dates.
This position may be subject to a criminal background investigation, drug screen, Live Scan fingerprinting, medical evaluation clearance, and functional capacity assessment.
The University of California has implemented a SARS-CoV-2 (COVID-19) Vaccination Program SARS-CoV-2 Vaccination Policy (ucop.edu) covering all employees. To be compliant with the policy, employees must submit proof of vaccination or a University-approved exception or deferral.
To view full job description and submit an on-line application visit UC Davis Career Opportunities at:
To improve the patient experience by providing health care providers; patients and their families; and others with information, education, networking opportunities, and related resources focused on best practices.